§ 09 — CUSTOMER MANAGEMENT
Every car. Every history.
A CRM that knows the bay. Snap a photo of a VIN or license plate — GPT vision plus PartsTech decode it. Every RO, every payment, every text rolls up to the customer and pulls up next visit.
What you get.
VIN / plate photo scan
Snap a photo of the VIN plate or license plate — GPT vision + PartsTech decode it in seconds.
Full RO + payment history
Every prior visit, every line item, every payment — pinned to the vehicle.
CARFAX export
Coming SoonPush completed services to CARFAX so the vehicle's report stays current.
TCPA consent tracking
Opt-in / opt-out per phone with timestamps. Verbal consent can be recorded by an advisor.
Fleet-ready
Customer types (individual / business), multiple phones, per-customer discounts, net terms.
CSV import
Bring customers and vehicles in from your old SMS in one upload.
How it runs.
Capture
Customer + vehicle on intake.
Decode
Snap VIN/plate photo; details auto-fill.
Service
Every RO, payment, DVI pinned to the vehicle.
Retain
History pulls up next time the car comes in.
Pairs well with.
TWO-WAY SMS, FULLY LOGGED
Real two-way SMS via Twilio — toll-free or your shop number. One thread per customer, MMS supported, TCPA-compliant opt-in built in.
Read more →BUILD, SEND, SIGN, PAID
Build estimates from canned jobs, send a tokenized link, capture a signature, post the invoice. The numbers stay in sync from estimate to receipt.
Read more →PUBLIC BOOKING, REAL CALENDAR
A 24/7 public booking page tied to a real shop calendar. Service-aware durations, capacity caps, auto SMS reminders.
Read more →Try a CRM that knows the cars.
Sign up free, import your data, and run a live RO end-to-end. No credit card required.