§ 01 — The Customer's View
One link.
Every step.
Your customer sees the inspection, approves the work, and pays — all from one link on their phone. No phone tag, no surprise charges, no lost trust.
Service Request
2024 Toyota Tacoma SR5 · WhiteIn: 47,200 miEstimated completion · Wed, May 13, 3:30 PMAppointment Confirmed
with Torque City Auto
We have your vehicle
Torque City Auto has received your vehicle and is preparing for service.
Inspection Complete
12 items checked · 2 need attention
Cost Estimate
Front brake service + 4 new tires
Work in progress
We'll keep this card updated as the work moves along.
Pay your invoice
Invoice #000147
All done — see you next time.
Thanks for choosing Torque City Auto.
Photos don't lie.
Front rotor Tire tread Coolant Air filter Customers see the actual condition of their car. The "do I really need this?" question never has to be asked.
Good. Better. Best.
Tier choices aren't a sales pitch. They're a menu. Customers pick the tier that fits their wallet — on their own time, without you hovering.
The reason they come back.
"Best service experience I've had. Saw the inspection photos before I had to call, approved everything on my phone, and paid without a callback. Already booked my next service."
Customers who can see what's happening, approve work themselves, and pay without phone tag leave reviews, refer friends, and book the next service themselves.
Same shop. Two universes.
Phone tag.
One link.
Send the
link.
Give your customers the experience you just watched. TorqueTitan is in beta and free to get started — your first link goes out in 10 minutes.